Shipping & Returns
All shipments throughout Canada will ship via ground. To obtain priority shipping, please call us at 1-800-263-1760.
Orders will be shipped by Purolator and cannot be shipped to a Post Office Box.
The typical handling and packaging time is 1-3 days however that may be extended if an item is out of stock.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Returns must be received within 30 days of purchase and are only accepted if returned in the original packaging, unused. Opened or used products are not eligible for a refund.
A 20% restocking fee applies to all accepted returns and the purchaser is responsible for return shipping costs.
Once return is received and deemed an acceptable return (in original packaging and unused), refunds will typically take 3-10 business days.